Does PayPal track shipping? 6 steps to process refund on PayPal

632 views - July 27, 2022

You’ve just completed a transaction via PayPal and wonder if PayPal allows you to track your shipment.

Don’t fret about it! With a PayPal order number, tracking your shipment is now a breeze. Let’s learn more about this feature of PayPal in this post.

Does PayPal allow you to track your shipping after payment by PayPal order number?

Yes, absolutely!

Once you’ve done an online business transaction and paid the seller using the well-known payment service PayPal, then the seller will provide you with PayPal an order number, enabling you to check the status of your shipment with UPS or any other delivery service.

The next question arising is how you can track your order. Then, read more here to find the answer.

Simply said, the process of PayPal order number tracking is quite straightforward. PayPal makes it simple for you to follow the status of a shipment once an item has been sent.

From your PayPal History page, PayPal presents a list of all orders, along with the status of their delivery. By choosing the My Account tab, then the History subtab, you can get to the History page.

On the History page, you can see a list of all orders from the previous month. By dragging down the Select list and choosing a time frame, or by entering the start and stop dates you want from the lists above the History table, you can view previous orders.

Does PayPal track shipping?

Does PayPal track shipping?

Does PayPal send an email after payment?

After the transaction is complete, the buyer will get a generic, automatic email confirmation from Paypal; however, the email cannot be customized by the seller. Besides, the seller also gets an automatic email from Paypal informing them that a sale has been made.

In addition to email confirmation, you can also get payment alerts from your PayPal Payments Standard payment buttons as a merchant. You can utilize Payment Data Transfer (PDT) or Instant Payment Notification (IPN) to get notifications.

What if your customers cannot track their shipment on Paypal?

You risk a dispute if you don’t provide your customer with a tracking number. Your customer may see their payment transaction in the activity section of your PayPal account, where they can then click “Report a Problem” to raise a claim for an Item Not Received.

At this point, you might need to handle the refund processing. But if this happens frequently, your business will suffer.

Check out the next section to learn how to process a refund on Paypal.

The process of PayPal order number tracking is straightforward

The process of PayPal order number tracking is straightforward

How to process a refund on PayPal?

Refund requests from customers are never something a business owner wants to face, yet they do occur. When it occurs, refunding ought to be a simple and quick procedure that doesn’t cost you your entire life’s savings.

But if PayPal is your only option, refunding customers is a fairly straightforward process. Here are the detailed steps for PayPal refunding.

  • Step 1: At the top of the page, select the Activity tab.
  • Step 2: Then choose All Transactions.
  • Step 3: Select the transaction that you want to refund.
  • Step 4: Click Issue a refund.
  • Step 5: Under Total Refund Amount, enter the sum you wish to get back. (Note: Occasionally, PayPal’s system will let you just repay a portion of the money)
  • Step 6: Click Issue Refund.

Although the refund process seems to be very simple, you will still have to take many risks into account when refunding such as fees, rules and restrictions, your company’s long-term reputation, and so on.

A question arises: why don’t you optimize from the initial process instead of constantly refunding your customers?

Among them, adding a PayPal order number tracking is one of the best ways to reduce the risk of a refund.

With that in mind, the Synctrack team has developed this app to help you automatically add PayPal order ID to help customers easily track their PayPal order status shipped.

To learn how this feature work, check out this post: Sync tracking info by Synctrack – How does it work?

Using Synctrack to help customers easily track their PayPal order status shipped

Using Synctrack to help customers easily track their PayPal order status shipped

Final Thoughts

PayPal allows you to track your shipment via PayPal order number; however, there are still a few problems with PayPal order number lookup, making you lose customers.

Make everything in your business automatic today! With Synctrack, there won’t be any errors with tracking shipment anymore!

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